Insurance Times seeks views on talent development
Insurance Times has opened its annual talent development survey for the UK general insurance market, aiming to collect data on workforce trends as digital change accelerates and regulators tighten oversight.
Survey seeks answers on attracting and retaining young professionals
The questionnaire, released in October 2025, asks insurers how they engage the next generation of workers, what obstacles they encounter, and how they plan to upskill staff on emerging technologies such as artificial intelligence. It also probes which capabilities will become most valuable in the coming years.
According to the survey brief, the sector is under pressure to innovate while maintaining service standards, creating a need for fresh talent pipelines. Respondents will be asked to share specific tactics they use to draw recent graduates, how they address skill gaps, and what retention measures have proven effective.
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“Talent is the backbone of our industry,” said Savan Shah, head of research at Insurance Times. “Through this survey, we aim to uncover best practices for attracting and nurturing young professionals, while enhancing the insurance sector’s reputation as a dynamic and rewarding career destination.”
Findings will feed into a new report and broader industry initiative
When the survey closes, the collected insights will be compiled into an exclusive report slated for release later this year. The document promises actionable guidance and benchmarking data to help firms shape talent strategies that align with evolving market demands.
Insurance Times is pairing the survey with its Destination Insurance campaign, which includes a talent charter for small and medium‑sized insurers and a conference planned for January 2026 in London. The initiative is positioned as a collaborative forum for sharing ideas and reducing the workforce challenges that many firms repeatedly cite.
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Editor Katie Scott described Destination Insurance as “an important editorially driven campaign that aims to be the mutual platform for talent‑centric collaboration and best practice in UKGI.” She noted that reader feedback repeatedly called for better mechanisms to develop partnerships and ideas that mitigate talent concerns.
The effort mirrors earlier attempts by industry bodies to map skill shortages, yet the current focus on AI and digital tools marks a shift toward future‑oriented planning.
Past surveys often highlighted generic training needs; the present questionnaire explicitly asks about AI‑related upskilling, suggesting that insurers recognize technology as a core driver of competitive advantage.
